Free Shipping
Orders in the United Kingdom are always shipped for free and insured with track & trace
30-day Money-Back Guarantee
At Isabella London, you can shop with peace of mind thanks to our 30-day money-back guarantee. Simply return your items within 30 days.
FAQs
We deliver across the UK with Royal Mail for the fastest and most reliable service. Free standard shipping on all orders.
Delivery time consists of two parts
Processing time: 1–2 working days
Delivery time: 7–12 working days
As soon as your order has been dispatched, you will receive an email with a tracking link so that you can track your parcel. If you have any questions about your parcel, please contact our team.
We make promises, but you won't really know until you've tried it yourself. That's why we offer a 30-day money-back guarantee on all orders. If you are not completely satisfied, you can return the product at any time and we will refund you the full amount.
No, there are no customs duties for orders shipped within the UK. Deliveries within Europe are generally not subject to customs duties.